This Privacy Policy explains how TuringText AI (“TuringText AI,” “we,” “us”) collects, uses, and shares information when you use turingtextai.com and related services (the “Service”).
1. Information we collect
We collect information you provide and information created when you use the Service:
- Account information. Username, email address, and a hashed password if you register with email. If you sign in with Google, we receive your Google account identifier, email address, and name from Google.
- Content you submit. Text you rewrite or spin, saved articles, titles, categories, bulk uploads, protected terms, custom synonyms, and similar inputs and outputs.
- Usage and history. Rewrite history, plan and usage details, API keys you create, plagiarism or research checks, and related logs.
- Connected sites. If you connect a WordPress site, we store the site details and credentials you provide, in encrypted form, so the Service can act on that site for you.
- Affiliate information. Referral codes, referral relationships, and commission records if you use the affiliate program.
- Payment information. If you buy a paid plan, payment is processed by our payment provider (such as Stripe). We may store a customer identifier and subscription status. We do not store your full card number.
- Technical information. IP address, browser type, device information, dates and times of access, and similar server-log data.
- Cookies. We use a session cookie and similar technologies to keep you signed in and operate the Service.
2. How we use information
We use this information to:
- Create and manage your account, including Google sign-in
- Provide rewriting, spinning, saving, history, WordPress, API, affiliate, and related features
- Enforce plan limits, prevent abuse, and keep the Service secure
- Process payments and provide customer support
- Improve the Service and understand how it is used
- Comply with law and protect our rights
3. How we share information
We do not sell your personal information. We share information only as needed to run the Service:
- AI providers. When you rewrite or process content, the text you submit is sent to our AI provider (OpenRouter) and the model you select so we can generate results.
- Google. If you use Sign in with Google, Google authenticates you and shares the account details described above.
- Search features. Some features, such as plagiarism or research checks, may query a search service we operate.
- Payment providers. If you subscribe, our payment processor handles your payment details.
- Hosting and infrastructure. Our hosting and server providers process data to keep the Service online.
- Legal reasons. We may disclose information if required by law or to protect users, the Service, or others.
If you connect WordPress or another third-party site, content you choose to send there is shared with that site under your direction.
4. Data retention
We keep account information and content you save or generate for as long as your account is active, or as needed to provide the Service, resolve disputes, and meet legal requirements. You may delete saved articles and similar content from your account. You may also ask us to delete your account.
5. Your choices and rights
You can access and update certain account information while signed in. Depending on where you live, you may have rights to request access, correction, deletion, or a copy of your personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. If you signed in with Google, you can also manage Google’s sharing of your account data in your Google account settings.
6. Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
7. Security
We use reasonable safeguards, including encryption for stored WordPress credentials and hashed passwords, to protect information. No method of transmission or storage is completely secure.
8. International processing
We may process information in the United States and other countries where we or our providers operate. Those locations may have different data-protection laws than your home country.
9. Changes
We may update this Privacy Policy from time to time. We will post the updated policy on this page and change the “Last updated” date. Continued use of the Service after a change means you accept the updated policy.
10. Contact
Questions about this Privacy Policy can be sent through turingtextai.com.